Shop Details

A quotation starts with space dimensions. You have two options:

Option 1: Send Dimensions

Measure and send us the following information:

• Width, Height, Depth of the space
• Ceiling height
• Wall-to-wall measurements
• Any obstructions (doors, windows, columns)

How to measure:

• Use a measuring tape for accuracy
• Measure in centimeters or meters
• Take multiple measurements at different points
• Note any irregularities in the space
• Include photos if possible

Option 2: Request a Site Visit

Let our team come to your location to take accurate measurements and discuss your needs.

Share your vision with us by sending reference images or describing your desired furniture concept.

Purpose: This helps our designers understand your preferred style, materials, and functional requirements.

You can submit your design concept through:

• Request Custom Furniture form (for general furniture)
• Kitchen Shop (for kitchen furniture specifically)

Your quotation will appear in the "Quotation" tab in your User Dashboard.

You will receive notifications via:

• Email - Detailed quotation sent to your registered email
• WhatsApp - Direct communication about next steps

What you can do:

• Review the quotation details and pricing
• Request adjustments if needed
• View generated design in the "Design Preview" tab

Quotation options:

• Approve - Accept the quotation
• Reject - Decline the quotation

Once you approve the quotation, an invoice will be generated automatically.

The invoice includes:

• Reservation cost - Initial payment to secure your order
• Delivery date - Expected delivery timeline
• Terms & Conditions - Important terms of service
• Company bank account details - For payment transfer

A pre-delivery site visit will be conducted 2 weeks before delivery.

Who performs the visit:

• Head of workshop, or
• Assigned designer

Purpose of the visit:

• Take final, full dimensions to ensure accuracy
• Confirm production feasibility based on site conditions
• Address any last-minute questions or concerns

The production drawing will be available in your dashboard under the "Production Drawing" tab.

The drawing contains:

• Final dimensions - Exact measurements for production
• Materials to be used - Specific materials and finishes
• Design specifications - Detailed construction details

⚠️ Important: Client approval is required before production begins.

Adjustment rules:

• Design adjustments: Allowed if within quotation range
• Colour adjustments: Allowed until 2 weeks before delivery
• Material type changes: Cannot change after reservation (cost implications explained)

Small material samples will be sent to you for review.

Purpose: Confirm the following before production begins:

• Colour - Ensure it matches your expectations
• Texture - Feel and surface quality
• Finish - Final appearance and shine level

This step ensures you are completely satisfied with your material choices before production begins.

Delivery duration: 2–3 days, depending on furniture size.

Production process:

• Furniture is produced in our workshop
• Then assembled on-site at your location

On-site process includes:

• Installation - Professional assembly
• Polishing - Final surface finishing
• Final touch-ups - Quality checks and adjustments

Need help or have questions?

This is for a furniture quotation. It is not offered in the kitchen shop.

When your quotation is ready, open it and press Approve. You will see a switch called Pay by installment. Turn it on only if you want to pay this way. Leave it off, and you pay the quotation the usual way. Nothing else on this page applies.

The furniture line is paid in three parts.

• 40% when you confirm the job
• 10% before we deliver
• 50% over the months you choose

Materials, labour, and quartz are paid in full at the start. They are not spread over the months.

Two charges sit outside the quotation total.

• A lawyer's fee of 5% of the whole quotation. You pay that in full at the start.
• A company charge of 7%, added only to the 50% of the furniture that is paid over the months. It is not added to the first payment, and it is not added to the payment before delivery.

You choose the length yourself. Any whole number of months from 5 to 11.

The months begin the month after delivery. Each month is paid from your invoice, on the line that belongs to that month.

We do not deliver until the 10% due before delivery has been accepted.

Before the application can be sent, you accept the lawyer's terms and the instalment privacy policy. You then upload:

• Identification
• Proof of address
• Proof of income

You also take a live photo with the camera on your phone or computer, so the face can be set beside the identification. A picture already saved on the device cannot be used.

A lawyer reads the application first. If something is missing, or the photo and the identification do not look like the same person, it comes back to you. You can send it again, or you can approve the quotation on the usual payment.

After the lawyer accepts it, we approve it and the invoice is created. Sending the application does not start the job by itself.

If a month's date passes and the payment has not been accepted, a fine of 5% of that month is added. Paying afterwards does not take the fine away.