Privacy notice
Assemble yourself exclusive furnitures ltd (AY Exclusive) is the controller of your personal data. We are a Mauritian company, BRN C22186328, VAT 28019267. The website ayxclusive.com is our showroom. Email sales@ayxclusive.com. Phone and WhatsApp +230 5792 1044. We handle this data in Mauritius.
You can complain to the Data Protection Commissioner. The Commissioner is Mrs Drudeisha Madhub, Data Protection Office, Level 5, SICOM Tower, Wall Street, Ebène. Telephone +230 460 0251. Email dpo@govmu.org. Website dataprotection.govmu.org.
What we collect, and why
Account. To open an account we ask for your email, a username and a password. The password is stored only as a hash. We also ask for your name, phone number, address, town and country, because we deliver in Mauritius. A profile photo is optional. If you want the invoice in a company name, you can add that company name, its BRN and its VAT number. You do not have to. We use this to create the quotation, the invoice and the delivery.
Orders and the workshop. When you ask for a quotation or a site visit we keep the sizes, materials, room notes, drawings and the photos or PDFs you upload. We use them to price the job, build it and fit it. A site visit is done by our workshop lead or a designer.
Payment. We keep the invoice, the amount, the date, and the proof of payment you upload. We need this to match your payment and to keep tax records. We do not take card numbers on the website.
Messages. The contact form stores your name, email, phone and message. Warranty claims store your description and any photos you attach. Comments you leave on a drawing are stored with your account.
Security. The site records the IP address of a visit, and the country that address points to, so we can slow down abuse and keep the site up. A confirmed browser can be given a security cookie so we do not keep challenging it.
What we do not do
We do not sell your data. We do not run advertising trackers on this site. We do not build a public profile of you. Your name is not shown to other customers.
Who else sees it
Our website host and our email provider see the data they need in order to run the site and deliver our mail. Some of those systems are outside Mauritius. We send them only what the service needs. Ask us if you want the current names.
Your bank sees a transfer you make to us. If you write to us on WhatsApp, Meta also processes that chat under its own terms.
We give data to the police or the MRA when the law requires it. We do not hand it over because someone asks nicely.
Cookies
The site uses cookies that keep you logged in, protect the forms from forgery, and remember a browser you have already confirmed. They are there so the account works. There is no advertising cookie.
How long we keep it
An email address that never confirms the account is dropped within a day. It is not kept.
Invoices, payment proofs and the details needed to support them are kept for at least five years, because the tax office can ask for them.
Quotations that never became an order, and loose enquiries, are kept for two years and then deleted, unless a dispute is still open.
Your choices
You can ask us for a copy of the data we hold on you. You can ask us to correct it. You can ask us to delete it where we no longer need it for the order or for tax. You can withdraw a consent you gave us. Withdrawing consent does not undo work we already did with it, and it does not delete invoices the tax law tells us to keep.
Write to sales@ayxclusive.com from the email on the account. We answer within one month. If you are not satisfied, write to the Data Protection Commissioner at the address above.
We do not open accounts for children. Do not register if you are under 18.
When this notice changes we tell account holders through the notification on the website, and we keep the previous wording as a PDF under Other Documents on the account.
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